NHMF
Maintenance
Conference
Timetable

Monday 24 January 2022

15:00
Conference registration with hotel check in (Hotel Reception)
19:00
Casual Dinner (Main Restaurant)
20:30
Drinks & Networking (Seymour Room)

Tuesday 25 January 2022

09:00
Registration (Hotel Reception)
10:00
Welcome (Main Hall)

Speaker: Stephanie Lloyd-Foxe, NHMF Management Team Chair

10:15
Plenary 1: Lessons in disruption and innovation - ready for the world of proptech? (Main Hall)

In this session we will explore the world of disruption and innovation with Ian sharing his experiences of what some of the most successful innovators do, how business gets disrupted and what you can do about it. Drawing upon over 20 years of visiting and interviewing leaders from a range of sectors outside of social housing you will get insights into the likes of Amazon, Apple, LEGO, IKEA, AirBnb. We will explore the importance of failure in learning and the emerging trends in repairs and maintenance technology in the world of proptech.

Speakers:
Jenny Danson , CEO, Healthy Homes Hub
Ian Wright , Founder & Chief Executive, Disruptive Innovators Network

Chair:
,
11:00
Refreshments (Exhibition Area)
11:40
1A: Compliance 4.0 - IoT at scale (Room A)
Speakers
Peter Chapman, Project Manager (Fire Safety), Barnet Homes
Chris Jones , CEO, HomeLINK

Chair:
Dominic Higgins , NHMF Group Board | Director, Rand Associates
1B: Labour shortages - how to attract & retain the right talent (Room B)
Speakers
Jonny Barltrop , Director, Build Recruitment
Chris Ewart , Chief Executive Officer, Build Recruitment

Chair:
Neil Watts , NHMF Management Team Chair | Group Director of Asset Compliance & Building Safety | Property Services, Peabody
1C: Maximising the value from Soft Market Testing (Room C)
Speakers
Chris Pritchard , National Accounts Director, CLC Contractors
,
PLEASE DELETE Melissa Pearce , Client Relationship Director, Wates
Sonya Russell , Head of Social Housing, IoT Solutions Group Ltd
Kim Newman , Managing Director, PML Group

Chair:
,
1D: Adoption of Renewable Heating - Resident Engagement (Room D)
Speakers
Jayne Elliott , Business Account Manager, Switchee
Natalie Makin, Energy & Carbon Manager, Stockport Homes

Chair:
,
1E: United in Safety - Staying Safe Together (Room E)
Speakers
Paul Maghie , Director of Business Growth, Wates
Edward Provost-Lines , Operations Manager, United Living

Chair:
,
12:30
Lunch (Exhibition Area)
13:20
Plenary 2: Transforming the workforce to meet the sector's unique challenges (Main Hall)

The panel will be discussing Hackitt, the Building Safety Bill, retrofit, an ageing workforce and technology.

Speakers:
Gavin Dunn , Chief Executive, Chartered Association of Building Engineers
Russell Thompson , Chair, Direct Works

Chair:
Karl Linder , NHMF Chair & Senior Consultant, Ark Housing Consultancy LLP
14:30
2A: NetZero MMC homes - delivered defect-free & future-proofed (Room A)
Speakers

Chair:
,
2B: We are going on a skills hunt… Attracting talent and delivering skills for the future (Room B)
Speakers
Stephanie Lloyd-Foxe , NHMF Group Board Chair | Head of Building Safety and Compliance, Magna HA
Jason Hawkes , Energy Officer, Magna Housing

Chair:
Paul Flowers , Managing Director, M3
2C: Taking shape and paving the way: the new building safety regime and you (Room C)
Speakers
Lorna Kenyon-Pain , Solicitor, Anthony Collins Solicitors LLP
Jeremy Bevan , Policy Manager, HSE
Andrew Millross , Consultant, Anthony Collins Solicitors LLP

Chair:
Dominic Higgins , NHMF Group Board | Director, Rand Associates
2D: Demystifying carbon reduction challenges in social housing – the role of collaborative working in repairs and maintenance to deliver lasting solutions (Room D)
Speakers
Richard Hughes , Partnership Development Director, Mears Group
Michael McGowan , Sustainability Manager, Mears Group
Steve Osborne , Head of Business Improvement, Mears Group
Ben Bright , Senior Consultant (Sustainability), Turner & Townsend
Stewart Little , CEO, IRT Surveys

Chair:
,
2E: Improving resident safety with a person-centred approach to fire risk (Room E)
Speakers
Yusuf Muhammad , Co-founder and Chief Design Officer, Plumis
Sheetal Panchmatia , Policy Officer, National Fire Chiefs Council
Rebecca Clarke , Head of Customer Experience, Wolverhampton Homes

Chair:
,
15:20
Refreshments (Exhibition Area)
15:45
Plenary 3: Leadership’s True Colours (Main Hall)

How a simple but powerful colour model of human behaviour can improve team and individual performance and shape and develop Leadership practices in your organisation and improve Talent Retention.

Speakers:
Graham Cook , Consultant, The Colour Works

Chair:
,
16:30
NHMF Procurement Consortium - an introduction (Main Hall)

Join David Miller (NHMF Committee) and Mike Turner (NHMF Contractor Forum Chair), after Plenary 3 for a short introduction to the NHMF's National Procurement Consortium, launching soon.

Speakers:
Mike Turner , Executive Director of Cardo Group, Abbeyfield Living Society and Orbit Housing Association
David Miller , Director, M3
17:00
NHMF AGM (Room A)
18:00
Group photos (Room C)
19:00
Pre-dinner drinks (Exhibition Area)
20:00
NHMF Conference & Awards Dinner (Main Hall)

Wednesday 26 January 2022

09:00
Registration (Hotel Reception)
09:00
Refreshments (Main hall)
10:00
NHMF Vienna Study Tour - an introduction (Main Hall)

Join NHMF Committee Chair, Stephanie Lloyd-Foxe ahead of Plenary 4, for a short introduction to this year's Study Tour in May.

Speakers:
Stephanie Lloyd-Foxe , NHMF Group Board Chair | Head of Building Safety and Compliance, Magna HA
10:10
Plenary 4: Reaching zero carbon: the next decent homes (Main Hall)

John and Richard will explore how best to meet Paris Agreement requirements for rapid and sustained emission reductions and ask, what does a cost effective zero carbon heat mix look like?

Speakers:
Dr. Richard Lowes , Senior Associate, The Regulatory Assistance Project
John Kiely , Director, Housing & Public Sector, Savills

Chair:
,
11:00
Refreshments (Exhibition Area)
11:40
3A: What’s the maintenance forecast for modular assets? (Room A)
Speakers
Nigel Banks , Technical Director - Zero Bills & Low Carbon Homes
Paul Flowers , Managing Director, M3
Ayo Allu , Director of Design, Technical and Innovation, Clarion Housing

Chair:
Craig Oosthuizen , Head of Client Operations, M3
3B: Using technology to ensure that you can demonstrate that you have a competent workforce and are compliant with Hackitt and the Building Safety Bill (Room B)
Speakers
Debbie Carlton , Director, Dynamic Knowledge
Peter McAteer , CEO, Sysmax

Chair:
,
3C: Unforeseen Financial Impacts on Contracts (Room C)
Speakers
David Miller , Director, M3

Chair:
,
3D: The challenge for the housing sector and how low carbon technology can help (Room D)
Speakers
Alex Thomas , Technical Area Sales Manager, Worcester Bosch
Elly Hoult , Group Director | Assets & Sustainability

Chair:
,
3E: Fire Safety Compliance Forum: best practice insights (Room E)
Speakers
Chris Graham , Director, PML Group
Damien Ward , Head of Technical, Checkmate Fire Solutions
Richard Chitty , Managing Director, Frankham Consultancy Group
Jeff Goodby , Fire Safety Manager, Curo Group

Chair:
,
12:30
Lunch (Exhibition Area)
13:30
Plenary 5: Building Safety and Net Zero challenges in the private block residential sector (Main Hall)
Speakers:
Dr. Nigel Glen , CEO, Association of Residential Managing Agents

Chair:
,
14:30
Closing address & prize draws (Main Hall)
14:35
Conference close (Main Hall)
Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management

m3h nhmf The NHMF, its website, and hosted events are in conjunction with M3

T : 020 8274 4000 | C : nhmf.co.uk/contact/

Copyright© 2025 National Housing Maintenance Forum Ltd | CLG | Company number 13462770
Privacy policy | Cookie policy | Modern Slavery Statement