Communal - Heating
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Heating and hot water
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Regulation and Safety
Heat network regulations: How to prepare
Key consumer protections for heat network customers began on 1 April 2025, with the Energy Ombudsman and Citizens Advice appointed to provide support and dispute resolution. While full regulation is still to come, these early preperations are already helping to shape a fairer future for heat networks.
Published date: 22 May 2025
