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Heat network regulations: How to prepare

Key consumer protections for heat network customers began on 1 April 2025, with the Energy Ombudsman and Citizens Advice appointed to provide support and dispute resolution. While full regulation is still to come, these early preperations are already helping to shape a fairer future for heat networks.


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Heat networks consultations closing on 31 January

You need to respond – your views are important


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Heat Network Regulations: November 2024

Heat Network Regulations – 2 Consultations Launched. You need to respond – your views are important.


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The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management