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NHMF Awards 2022 - Best Customer Impact Winner : Orbit

Judges’ comments: -- A good initiative and one that is clearly benefitting Orbit and customers. -- Some high numbers here. Self-registration particularly good. -- Eye to the future with clear targets set.


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NHMF Awards 2022 - Best Customer Impact Shortlist : Southampton City Council

Delivering Safer Living for Southampton Residents



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Carbon Net Zero resources

For social landlords and their contractors wanting to make their organisations carbon net zero, there are many resources to help them plan how to do this.


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Why should social landlords start decarbonisation now?

There is a Climate Emergency. The sooner social landlords, their contractors and suppliers start to decarbonise their activities, the less risks and costs they will face. The following Q&A explains what the risks are, what can be done and how to get started.


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Asbestos (September 2021 Update)

This guide covers social landlords’ responsibilities for managing any asbestos, including asbestos containing material (ACM), in their properties to protect anyone using or working in their premises from the risks to health that exposure to asbestos causes.


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Net Zero Carbon: Are you ready?

Simple steps to get started now


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Communal - Heating

The Heat Network (Metering and Billing) Regulations 2014 came into force from 18 December 2014 but with certain regulations coming into force later. They were amended in March 2015 and in November 2020.


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Residents' safety: changing the culture - why 100% compliance is not good enough

The Grenfell Tower fire in 2017 highlighted tragic failings. The Hackitt Review’s final report concluded that the same old methods were unlikely to deliver the fundamental changes needed to safeguard residents.


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Heat Network (Metering and Billing) Regulations 2014 - Amendments November 2020

Complying with the Amended Heat Network (Metering and Billing) Regulations 2014 – Q&A briefing


Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management