Anna joined the livin team in 2009, having previously worked in the financial services sector for a number of years. During her time at livin, Anna has held positions in marketing, customer services and digital transformation. Anna has been pivotal to the success of livin’s digital transformation journey so far, including project managing the implementation of livin’s self-service portal and the online repairs service. Anna successfully completed a Professional Diploma in Digital Marketing in 2015 and recently became an Agile DS Practitioner through the Agile Business Consortium. She has also played a key role in enabling and facilitating livin’s approach to agile.