All too often customers are left out of the relationship between Housing Associations and their suppliers. At Southern Housing Group (SHG), we are building our future with the customer`s experience at the centre of everything. Paul Wenham, Southern`s Property Maintenance & Investment Director, will facilitate a workshop to share how far SHG has progressed in its transformation into a truly customer-focused oganisaton, and discuss creative ways to invite customers to the party with our suppliers.
Independent Board Director and Chairman (Joint Venture), Town & Country HA (Peabody)
1a Building our future 1a Building our future
The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management